faq
Lashes applied one at a time using a specially formulated, semi-permanent glue that will not irritate the eye nor damage the natural lash.
Yes, after the first 48 hrs.
Brush through them using your brush , baby shampoo and water.
We don’t recommend mascara unless it’s the mascara made for eyelash extensions.
PRODUCT INFORMATION
✔️Avoid wetting your eyelashes for 24 hours after going in for eyelash extensions.
✔️It is not recommended to wear mascara, and you really shouldn’t have to. But if you feel like you need an extra boost of volume, you can use an oil-free mascara on the tips once they grow out a bit.
✔️Do not use anything oil-based, including cleansers, hydrators, or makeup removers, as this will break down the adhesive quicker.
✔️It’s best to sleep on your back if at all possible so that your face doesn’t hit the pillow and absolutely do not wear an eye mask. Anything pressing on your lashes can irritate them or point them in the wrong direction.
✔️Don’t pull, pluck, twist, or fuss with the extensions.
✔️Never use an eyelash curler.
1. Prepare your look, curl your natural lashes and if you are applying mascara do so before applying your false lashes.
2. Once you’re ready to apply your false lashes, carefully remove the lashes from the tray by dislodging the inner corner of the band, then pulling the rest of the lash off by the band. Never pull on the lashes themselves.
3. Hold the lash up to your eye to measure for sizing. If the lash is longer than your natural eye shape, trim the lash accordingly, always cutting it from the inner corner of the lash.
4. Place a thin layer of non-permanent glue on the band of the lash, allow it to dry for 30 seconds, then apply the lash by placing the band on top of your natural lash line.
5. Repeat steps for the other eye and you are glam and ready to go!
1. Dip a cotton ball or pad in the olive or coconut oil and gently swipe along your lash line, helping the extensions slide right off. You may need to repeat this step to dissolve the glue completely.
2. Once the extensions slide off, rinse your face with warm water to remove any excess oil. Apply a moisturizer or hydrating face oil to nurture skin and bring lashes back to their original state.
No. You can use any temporary lash adhesive to apply your lashes.
GENERAL
Orders are processed within 24 hours. If you made a mistake with your purchase you can contact one of our Lash Experts at info@lashyb.com within 1 hour of order placement to cancel your order.
You can contact one of our Lash Experts at info@lashyb.com or drop us a message at Contact Us page.
SHIPPING & RETURNS
Tracking is emailed to you the moment your order ships. However, USPS does not update tracking for 24-48 hours after the initial scan of your shipment. We ask that you check back in 48 hours. If you still do not see tracking information please contact one of our Lash Experts at info@lashyb.com.
All sales are final. Due to the nature of our product we do not offer refunds or exchanges, except in the case of receipt of damaged products. If you receive a damaged item please immediately send us a picture of your shipment box as well as the items that arrived damaged at info@lashyb.com.
INTERNATIONAL
Yes, we ship to almost every country worldwide.
All orders must be entered and processed in English.
Yes, we can add shipping to AE/SA/QA/UAE. Work best with PO Boxes. All addresses and information should be in English.
Orders are processed in US Dollars.
At this time, all customs and duties fees are the customer’s liability and will be charged to you upon receipt of your international shipment.
The cost of shipping depends on the weight of your purchase and your final destination address. Once you enter your shipping address during checkout your shipping cost will appear in your cart before you finalize your purchase.